Contact Information

Customer Service Department

Shipping Policy & Terms

Click here to see our Shipping Policy and Terms.

Paying for your Products or Services

We accept Visa, MasterCard, Discover, American Express and PayPal. Sorry, no C.O.D.'s.

Warranties and Returns

Please Click Here for Warranties and Return Information

Order Status

You may track the progress of your order online at any time by going to our Customer Service Order Status page.

Privacy Policy

Our email mailing list and postal mailing list remain the exclusive property of PoolAndSpa.com.  We do not sell or rent our mailing lists to anyone.   We do not divulge any customer demographic information to any other entity for any other particular use other than providing information that was specifically requested by you.  Our customer lists are used by us to send out newsletters, brochures, catalogs and announcements via both email and postal mail.  If you wish to stop further transmissions of commercial email to you by us - it may be stopped at no cost to you by replying to remove@poolandspa.com with REMOVE in the subject line. We promptly honor all REMOVE requests.

Warehouse Pick-Up

All orders are strictly over the internet.  Sorry, but no local warehouse pickups allowed.

Guaranteed Lowest Prices

We feel that our prices are among the lowest offered in the Country. Our policy is to provide you with the highest quality brand name products for the lowest price possible. If you get your hot tub or pool supplies from any place other than PoolAndSpa.com you are paying too much ! All advertised website prices are subject to change without notice.

Additional Info

PoolAndSpa.com is an Online Retailer of Swimming Pool & Spa Parts and Accessories Only. We do not have stores or showrooms. All of the products we sell are on our website only. We do not do any type of service work on Pools or Spas. We do not sell pools or spas.